Sara is amazing! *Backstory* Due to an untimely an unfortunate passing of my previous Agent, I was switched to Saul. With this transition, they inherited some preexisting issues with my current insurance. This took some time to fix however, Sara was extremely helpful and patient. Once everything was handled, I still had unanswered questions regarding my bill/credits. Sarah did a full breakdown for 6 months and explained in detail each charge and credit. She made sure that I was able to understand everything that happened with my insurance and secured my comfort. Thanks again Sara!